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Your office IT, internet, phones and website, handled by one local company.

Based in Liberty Hill and on site across the Austin area. Fixed quotes before work starts, your accounts in your name, and one number to call when something stops working.

Based in Liberty Hill, Texas. On site across the greater Austin area and Central Texas, and remote with clients anywhere in the US.

Free on-site check-up

We come to your office or shop and look at your Wi-Fi, what happens when the internet drops, whether guests and devices are kept off your business network, your phones, your email security, your backups and how your website looks on a phone. You get a one-page findings sheet before we leave and a fixed-scope quote within two business days. No charge and no obligation. Outside Central Texas, we do it by video call.

What we do

What we build, set up and manage

Run your office

  • Business internet

  • Business email

  • Phone systems

  • Office networks and Wi-Fi

Get online

  • Websites and online stores

  • Domains and DNS

Bars, restaurants and venues

  • Business TV

Advice and engineering

Work we have built and still run

See all case studies
  • Residential and commercial construction

    Adams Construction TX

    The owner updates projects, photos and reviews himself, and every inquiry lands in his inbox.

  • Private chef and catering

    3rd Coast Supper Club

    Guests read the menus, meet the chefs and ask for a date, and the menus change without a developer.

  • Precision CNC machining

    Embercrest Industries

    Customers ask for a quote, approve it and pay online, and orders ship with live rates and printed labels.

  • Dive shop software

    ScubaShop

    A dive shop runs sales, rentals, courses, trips and air fills from one system.

Why Embercrest

What you get on every job, from a Wi-Fi fix to a new website.

Leadership with more than 25 years in technology
  1. Pricing

    Fixed quotes

    A fixed-scope quote before work starts, and we talk before anything changes.

  2. Ownership

    Your accounts in your name

    Your domain is registered for you, and handed to you on request. Your email, phone and internet accounts are in your name from day one.

  3. Contact

    One number to call

    Internet, Wi-Fi, phones, email, TV and the website, from one local company.

  4. Hosting

    We run the hosting

    We run and monitor what we build, and a care plan adds a daily encrypted backup kept 30 days, so you are never chasing a hosting company when something needs attention.

From first call to done

  1. Talk it through

    Call us or send a short message about your business and what is getting in the way. There is no sales script, just straight questions.

  2. Free check-up

    We visit your office or shop and look at the internet, Wi-Fi, phones, email and backups. You get a one-page findings sheet before we leave.

  3. Fixed quote

    Within two business days a fixed-scope quote arrives in your customer portal. You see the scope and the price before you commit.

  4. We set it up and stay on

    We install, test and document everything, with the accounts in your name. Then we stay on as your number to call, on a care plan or when you need us.

Two ways to work with us

Advise

We advise, you run it

  • What to buy and what to skip
  • How to set it up properly
  • How to manage it day to day
  • Billed per project or by the hour

Manage

We set it up and keep it running

  • Hosting, updates and backups for your website
  • Monitoring and security patches
  • Phones, network and Wi-Fi managed
  • Support on a care plan, priced on the pricing page

Starting a business? Call us. We will help you work out what you need now, what can wait and what it should cost, and we can set up any or all of it for you.

Read the new business technology checklist

Questions we hear often

Something else on your mind? Ask us directly.

We are starting a business. Where do we begin with the technology?

Call us or send a message. We talk through what you are setting up and give you a short plan: what you need now, what can wait and what it should cost, so you can decide what to do yourself and what to hand to us. If you already have an address, order the internet first: a new circuit takes from a week to ninety days to install, whoever orders it. When you want us to do the work, we can register your domain, set up business email and shared files, build the website, install the office network with a separate guest Wi-Fi, and set up phones and backups. The first conversation is free, with no obligation. Our new business technology checklist walks through the order and the reasons.

How does pricing work?

Every job gets a fixed quote, agreed in writing before work starts, and if something changes we talk about it first, not on the invoice. One-time work such as a website, a network install, a phone setup or an automation is quoted at a fixed price, with equipment itemized at current prices, and anything we keep running for you is a monthly or yearly plan paid by autopay. Consulting is by the hour or on a monthly retainer, and enterprise contracting is corp-to-corp at an agreed rate. Phone service and internet circuits are billed to you by the provider. Microsoft 365 is billed by us at Microsoft's list price, and Google Workspace and Proton bill you on your own card. Domains have a yearly price per extension, shown in your portal before you buy. One-time work can be split into monthly installments by autopay, agreed on your quote. Starting prices for each service are on our pricing page.

What happens after launch, and if something breaks?

After launch you can keep us on a plan or take it from there yourself. Either way, once the work is paid in full, its custom design and your content are yours. A website care plan covers hosting, updates, security patches, backups, monitoring and a set amount of improvement time each month, and network, phone and email clients can have theirs managed the same way. If something stops working, call or email us. On a plan, support is part of the monthly fee. Without one, help is billed by the hour at the consulting rate on our pricing page, and we tell you the estimate before we start. Consulting retainers give your team priority access to a senior advisor each month.

All questions

One place to see and manage what we do for you

Every customer gets a sign-in to the Embercrest portal. Your quotes, invoices and plans are there, and so is everything we set up for you: your domains and DNS records, the phone system, and other provider accounts we manage.

  • Quotes to accept and invoices to pay by card or bank debit
  • Your domains, with DNS records you can edit yourself
  • Business email settings
  • Every provider account we manage, with a sign-in button

Not sure where to start?

Book the free check-up. We look at your internet, Wi-Fi, phones, email and backups, give you a one-page findings sheet on the spot and a fixed quote within two business days.